Privacy Policy

Last updated: July 23, 2026

Introduction

Evvo LLC (“Evvo”, “we”, “our”, or “us”) operates the website at https://evvo.store. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with us.

By using our website or purchasing from us, you agree to the collection and use of your information in accordance with this policy. We are committed to handling your personal information responsibly and in compliance with applicable privacy laws.

Information We Collect

We collect personal information that you provide directly when you place an order, contact support, or interact with our website. The categories of information we may collect include:

  • Name
  • Email address
  • Shipping address
  • Order details
  • IP address and browser or device information (collected automatically)
  • Pages visited, time on site, and referral source (collected via analytics tools)
  • Cookie identifiers (see Cookies & Tracking below)

We do not collect sensitive personal information such as government identification numbers, financial account credentials, or health information.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and delivery coordination
  • To send order confirmations, shipping updates, and customer service communications
  • To respond to your inquiries and provide customer support
  • To improve our website, products, and services based on usage patterns
  • To measure the effectiveness of our advertising and marketing campaigns
  • To comply with legal obligations and enforce our policies
  • To detect and prevent fraudulent transactions and other illegal activity

We do not sell your personal information to third parties for their own marketing purposes.

Payment Processing

All payments on the Evvo website are processed by Whop, our merchant of record and payment processor. When you enter payment information at checkout, that information is transmitted directly to Whop via an encrypted connection. Evvo does not store, have access to, or retain your full payment card details at any point. All payment data is handled in accordance with PCI-DSS standards by our payment processor.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to operate core functionality, understand how visitors use the site, and measure advertising performance. A cookie is a small text file placed on your device by your browser when you visit a website.

We use the following tracking tools:

  • Meta Pixel / Conversions API

Meta Pixel / Conversions API: We use the Meta Pixel (browser-side) and Meta Conversions API (server-side) to measure the performance of our advertising on Meta platforms (Facebook, Instagram). These tools help us understand which ads led to purchases and optimise our campaigns. Event data — such as page views, product views, and completed purchases — is shared with Meta using privacy-safe hashed identifiers where applicable.

You can opt out of Meta's use of your data for ad targeting by visiting Meta's Privacy Centre. You may also manage cookie preferences through your browser settings.

Data Sharing & Third Parties

We share your personal information only with trusted third parties who assist us in operating our website and fulfilling orders:

  • Payment processors: Whop — to process transactions securely
  • Shipping carriers: FedEx — to deliver your order
  • Analytics & advertising platforms: Meta Pixel / Conversions API — to measure marketing performance
  • Customer support tools — to manage and respond to your inquiries

We require all third parties to respect the security of your personal information and treat it in accordance with applicable law. We do not permit third-party providers to use your data for their own purposes beyond what is needed to provide services to us. We may also disclose your information if required to do so by law or valid legal process.

Data Retention

We retain your personal information for as long as needed to fulfill orders and meet applicable legal obligations. Order records are kept for a minimum of 7 years to comply with applicable tax and accounting regulations. Once information is no longer required for these purposes, we will securely delete or anonymise it.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. Our website uses HTTPS encryption for all data in transit. Payment processing is handled entirely by our PCI-DSS compliant processor and card data never passes through our servers.

No method of transmission over the internet or electronic storage is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. To exercise any of these rights, contact us at contact@evvo.store.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act grants you the following rights with respect to your personal information:

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for which it is used.
  • Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain legal exceptions.
  • Right to Opt-Out of Sale: Evvo does not sell your personal information to third parties.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, email us at contact@evvo.storewith the subject line “CCPA Request”. We will respond within 45 days as required by law.

Children's Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at contact@evvo.store and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@evvo.store
Company: Evvo LLC
Address: 4909 Ross Ave, Dallas, TX 75206, US

You can also visit our Support page.